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If you are not receiving email messages from a group that you are subscribed to, you can check your email delivery history for the group:

  1. Log in to Groups.io and go to the group’s website.
  2. Desktop browser: In the left menu, select Subscription > Delivery History.
    Mobile device: At the bottom of a page in the group, tap the More icon and then select Subscription > Delivery History on the More menu.
  3. On the resulting Email Delivery History page, review the information to see whether you can determine why messages from the group have not been delivered to you. (On a mobile device, use landscape orientation to see the page more clearly.)

Tip: If the Bounces panel at the bottom of the Email Delivery History page shows that email to you has been bouncing, see Dealing with bouncing accounts.

Updated: March 10, 2025